Track Your Order

At Horizon Merchandising, every order is a story in motion — carried with care and headed your way. We want you to feel confident and connected from checkout to delivery.

Use the link below to check the latest status of your package:

👉 Track My Order
(You’ll need your order number and the email address used at checkout.)

📦 Helpful Notes

  • Processing time: Orders are typically prepared within 2–3 business days.
  • Shipping time: U.S. orders arrive in 3–7 business days; Canadian orders in 7–14 business days.
  • International orders: Delivery times vary depending on customs and local carriers.
  • Delays: Weather or carrier issues may occasionally extend delivery times, but we’ll keep you updated.

Need help?
If you have any questions or concerns, please visit our Contact Page or email us at support@horizonmerchandisingllc.com. We’re here to support you every step of the way.

Can't wait for your order to arrive? We've got you covered! Use the Tracking Code we have sent you in the shipment confirmation email (which you should receive a few days after placing your order) and find out exactly how close you are to receiving your new, awesome product!

Enter your code in the field below and press the "TRACK" button.
If you encounter any issue with your order do not hesitate to contact us; we will resolve any issue immediately.
Keep in mind that order tracking status may take up to 2 working days to update, so don't panic!